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Website Live Chat, Facebook Messenger & SMS Messaging Integration.


March 23, 2021

In today’s digital era, instant communication is crucial. With our recent 3CX update at Managed Services Australia, we’re excited to announce the integration of SMS Messaging, Website Live Chat, and Facebook Messenger into our service offering. This innovation takes business communication to unparalleled heights, ensuring that your customer queries are never missed.

Threefold Communication, One Platform

Here’s what the integration entails:

  1. SMS Messaging: Elevate your communication game. Directly connect with your customers through the 3CX web client and mobile app. Send quick updates, offers, or simply answer queries instantly.
  2. Website Live Chat: Your website isn’t just a digital business card. Turn it into a dynamic interaction hub. With the 3CX chat feature, any website visitor becomes a potential lead, providing immediate responses to queries or information about your products and services.
  3. Facebook Messenger Integration: Where are most of your customers spending their time? On Facebook. This integration brings you closer to your audience, enabling real-time conversations and ensuring that customer messages never go unnoticed.
Website Live Chat, Facebook Messenger & SMS Messaging Integration.

Boost Sales and Enhance Customer Experience

The combined power of these three communication tools within the 3CX system transforms your sales strategy. Direct communication reduces response time, allowing for quicker conversions. Moreover, by directly connecting your visitors with the sales team, you ensure that potential leads are promptly addressed, increasing the likelihood of conversions.

Discover the 3CX Revolution

With 3CX, it’s not just about making calls. It’s about revolutionizing how businesses communicate, engage, and convert. If you’re keen to explore this transformative communication solution and understand how it can elevate your business’s communication standards, we’re here to guide you.

Embrace the future of customer interaction. Connect with Managed Services Australia at 1300 024 748, and let us redefine your communication experience. Your business deserves nothing but the best, and we’re here to deliver it.

Book a consultation with Managed Services Australia.

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