Let us take the pain out of managing your IT systems so you can focus on your business
From as little as $249 per week, we provide unlimited onsite and remote IT support
We partner with Australia's best internet and data providers
If you need Fiber, Fixed Wireless, Ethernet or NBN we have you covered
Talk to us about your next technology project
Our team of highly skilled engineers can design and implement your next IT project.
Over 500,000 products in our online technology store and growing, we have you covered
Create an account today to make your next technology purchase with us
Book in a 1 hour obligation free assessment to see how we can help your business grow
Once we have reviewed the current health of your systems we will recommend a solution to get your business on the right track
We audit your entire network and discover all your devices, documenting core systems, passwords and security risks so we can better support your business with no unexpected surprises when you need us the most
This is when the magic happens, we begin to implement the recommended solutions to improve your systems and ensure you are at the bleeding edge of technology
We provide an indepth business review every quarter to ensure your business and technology systems are running optimally and fine tune your systems to keep them on track
|Features||Remote Care||Total Care|
|Unlimited business hours on-site support|
|Unlimited business hours remote support|
|Staff and device on-boarding/off-boarding|
|Vendor and 3rd party liaison (Telstra, Microsoft etc.)|
|Prioritised response times via Service Level Agreement|
|Create smart segment using field values|
|24/7 network monitoring of all devices and reporting|
|Critical OS and device patch management|
"Outstanding Knowledgeable IT Service."
Managed Services Australia is a thoroughly professional and expert firm in their field of IT services. They provided the necessary assurance to our business of knowing that we are in ‘safe hands’ with all our IT and Web-based needs, as well as providing excellent professional services and advice on the latest developments in technology to meet the growth of our business. Most importantly, they are always extremely timely in their response to any of our calls for assistance. This is a ‘comfort’ zone on which all business relies. I thoroughly recommend MSA to any reader – you could not be in better and safer professional expert hands.
From choosing my clients to distributors, i needed to work out what sort of clients i was hoping to attract. I then needed to design a webpage that would breifly outline what we do and specialise in. We contacted a few designers in regards to our brief and came across Managed Services Australia, with his expertise within the industry he advised me on what was the best layout and guided me step by step through the whole process. MSA took care of our email and security and delivered a classy website for our business. Service was outstanding, through constant communication and taking care of the entire process. Couldnt have made the process any easier for us. Thanks very much.
Managed Services Australia recovered our business from complete disaster after a ransomware attack which infected all our systems via a fake Australia Post email and encrypted all our data. MSA were able to recover all our data, migrate our emails to office 365, implement their total care managed services and security solutions to protect us from future attacks. MSA have supported our business for the last 9 months and we couldn't be happier with their service.
Our previous service provider wasn't able to deliver on their promises which cost our business a lot of time and money. Managed Services Australia were referred to us by a colleague and immediately provided a solution to each of the issues we were experiencing. MSA designed our new website, migrated our email and implemented Mailguard to protect us from spam and viruses. Providing technical support to our staff and monitoring our systems MSA took ownership of our problems and offered successful solutions.
"Look no further."
We operate a multinational organisation with offices across Melbourne, Sydney and Hong Kong. We rely heavily on our technology infrastructure to operate our business successfully. Managed Services Australia has supported our business since our inception in 2004, laying the foundation for success through a number of key hardware and software solutions. If you need a reliable technology partner. Look no further, we recommend MSA to any medium sized business.
Entire has been using the services of Managed Services Australia. They have installed and maintained our remote WWAN 4GX Router solution. Installation and support that has been provided has been done in a highly Professional manner. All configuration had been rigorously tested offsite to ensure seamless installation. We have confidence in the Service that Managed Services Australia, has provided and will continue to use them as required in the future.
Managed Services Australia has vast experience working with large firms and brings a wealth of knowledge to support our business. Their solutions that have been tailored to our business to ensure we continue to be aligned with industry standard technology, security and operations while focusing on efficiently managing our technology budgets. As a subscriber of Total Care, Managed Services Australia ensures we are always protected through constant management of our services and supported when systems malfunction without incurring any extra support costs. Managed Services Australia always provide quick responses and resolutions to minimize our business downtime. This ensures peace of mind by engaging a technology partner that looks after all our needs. The constant updates and quarterly reviews allow us to ensure our company is changing with the times and keeping us protected. We are 100% satisfied with Managed Services Australia.
"Understands our business."
Managed Services Australia has managed to obtain the necessary understanding of our business procedures and has been providing customized IT services based on such understanding to minimize waste of resources. We have found with MSA, established procedure seldom requires reengineering in order to facilitate any new technology, which has so far minimized the impact, if any, on our daily business operations while keeping us benefiting from the ever evolving technologies. In our experience, Managed Services Australia has also made their service highly available especially when we come across with unexpected technical difficulties. We are satisfied with the turn-around cycle between any issues lodged and being resolved. We appreciate Managed Services Australia has always, with our experience, come up with a satisfactory result.