“I cannot express enough gratitude to Managed Services Australia for their exceptional support and expertise in resolving a devastating cyber attack that had a severe impact on my personal and professional life.
I was a victim of cyber criminals who stole my identity, hacked my website, and even targeted my ATO portal account in an attempt to defraud the government of a substantial amount. The emotional toll of this violation was overwhelming, and it significantly impacted my coaching business, which heavily relies on my online platform that was compromised.
I must admit that I had a poor understanding of cyber awareness and lacked a strong security posture, which made me vulnerable to such an attack. However, Managed Services Australia stepped in and transformed the situation completely.
Their team swiftly secured all my systems, including migrating my domains, email, and website to a secure hosting environment. They implemented multi-factor authentication (MFA) and a password manager to regain control of stored passwords. Their comprehensive approach not only restored my business but also provided me with invaluable knowledge and tools to maintain a robust cybersecurity framework.
Managed Services Australia’s dedication to safeguarding my business and personal identity was evident in every step they took. Their professionalism and expertise were unwavering throughout the entire process. They not only resolved the immediate crisis but also provided ongoing support and guidance to prevent future incidents.
Thanks to their swift intervention and diligent efforts, I was able to regain control over my online presence and restore my business operations. The peace of mind and renewed confidence they brought to me cannot be overstated.
I highly recommend Managed Services Australia to anyone in need of top-notch cybersecurity services. Their proactive approach, technical proficiency, and commitment to customer satisfaction are second to none. I am incredibly grateful for their support in overcoming this distressing cyber attack and for helping me secure my business and identity.”
Director – Creating Change