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Operational Framework

Learn about Managed IT Services.

Operational Framework

We have a healthy strategy that covers all aspects of business spanning small, medium and large enterprise understanding what are the gaps that need to be filled and questions that need to be answered.

Our motto is to implement the leading global solutions to ensure out audience is protected, and on the bleeding edge of technology.

We implement this by following a strict operational framework and following a healthy technology framework.

Our Strategy & Execution 

 

“Execution is a specific set of behaviours and techniques that companies need to master in order to have competitive advantage. It’s a discipline of its own.”    —Ram Charan and Larry Bossidy, Execution

 

We have a healthy strategy that covers all aspects of business spanning small, medium and large enterprise understanding what are the gaps that need to be filled and questions that need to be answered.

 

Our motto is to implement the leading global solutions to ensure out audience is protected, and on the bleeding edge of technology.

 

We implement this by following a strict operational framework and following a healthy technology framework.

Technology Roadmap

 

Over the course of a 12-month period we would plan out the activity’s required to get your business on track.

 

The initial step is to complete a full audit, then quarter by quarter we stabilise, standardise and optimise your environment.

Q1 – Audit & Discovery

Conduct Health Check

  • Network
  • Security
  • Mobile Devices
  • Core Systems
  • Applications

Create employee register

Licencing audit

Vender audit

Create Risk Register

Redundancy

Data loss prevented

Document passwords

Produce diagnostic report

Q2 – Onboard

On board the client

Stabilise the environment

Create implementation plan for enhancements required

Quarterly business review

Q3 – Stabilise

Quarterly Business Review

  • Strategy for Operational
  • Improvement
  • Cost reduction
  • Core Systems
  • Review monitoring reports
  • Review ticketing trends
  • Implement problem management strategy

Implement planned Enhancements

Q4 – Optimise

Quarterly Business Review

  • Strategy for Operational
  • Improvement
  • Cost reduction
  • Core Systems
  • Review monitoring reports
  • Review ticketing trends
  • Implement problem management strategy

Implement planned Enhancements

What Are You Waiting For? Contact Us Today On 1300 0 247 IT!

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