Comprehensive IT Solutions for Healthcare: Medical & Allied Health Providers.
Managed Services Australia (MSA) offers tailored IT solutions to support the unique requirements of healthcare providers in the medical and allied health sectors. Our experienced team provides end-to-end managed IT services, ensuring secure and efficient technology solutions to empower healthcare professionals in providing exceptional patient care.
Empowering Health and Wellness: Expert IT Support for Essential Applications in Healthcare & Allied Health Industry.
The Healthcare & Allied Health industry heavily relies on specialised software tools for effective patient care, data management, and service delivery. At Managed Services Australia (MSA), we offer comprehensive IT support for these critical applications, ensuring they function optimally, integrate seamlessly, and are up-to-date with the latest security standards.
Advantages of Managed IT Services for Healthcare Providers.
Managed Services Australia (MSA) is a game-changer in the Australian healthcare industry, bringing unparalleled benefits with our tailor-made IT services. By addressing the unique challenges of the healthcare sector, we boost efficiency, security, compliance, and patient satisfaction.
Customers that made the right choice.
Overcoming IT Challenges in Healthcare.
MSA understands the unique IT challenges faced by healthcare providers and offers targeted solutions designed to overcome these obstacles while ensuring efficient, secure, and compliant operations.
Data Security
Protecting patient data is crucial in the medical/allied health sector. With rising cyber threats, ensuring patient information is secure from breaches and unauthorised access is a challenge we’re fully equipped to tackle.
Regulatory Compliance
The Australian medical/allied health sector is governed by stringent regulations, such as the Australian Privacy Principles (APPs) and various state health records laws. Our solutions are designed to help you meet these complex industry regulations with ease.
Patient Records Management
Efficient management of patient records is crucial for a seamless healthcare process. We provide solutions that assist with organising, accessing, and maintaining Electronic Health Records (EHR) and Electronic Medical Records (EMR) with ease.
System Performance and Reliability
To ensure the delivery of consistent healthcare services, reliable, high-performing IT systems with minimal downtime are essential. We optimise your IT infrastructure to guarantee stability and performance.
Customised IT Infrastructure
Different healthcare providers have distinct IT needs. Whether it’s telehealth services, remote patient monitoring, or diagnostic imaging, we can help you build an IT infrastructure tailored to your specific requirements.
Scalability
As your practice grows, your IT needs will evolve. We ensure your IT system can adapt and grow with you, easily handling increased demands for resources, storage capacity, and network bandwidth. With MSA, your IT strategy is future-ready.
Reliable Telecommunications for Quality Patient Care.
“Managed Services Australia has substantially enhanced our medical group’s communications across two super clinics, day surgery and respiratory clinic. Their reliable, secure, and redundant internet, along with digital faxing and 3CX voice communications, have streamlined our operations. Their swift, top-tier technical support is commendable, making MSA an invaluable IT partner.”
Dr. Effat Farag
Director – Stud Road Medical Centre & Respiratory Clinic
Transformative IT Solutions and Unparalleled Support.
“Managed Services Australia revolutionised our Melbourne cosmetic surgery clinic’s operations and communications with 3CX and SMS, optimising work flow efficiency. Their exceptional technical support is responsive and skilled, ensuring minimal downtime. This partnership allows us to concentrate on quality patient care, with full trust in our IT systems. Exceptional service, transformative results.”
Dr. Theva Thevakumar
Director – Dr T Aesthetics
Frequently Asked Questions.
What type of IT services does MSA provide for the healthcare industry?
MSA provides a comprehensive range of IT services for the healthcare industry, including data security, regulatory compliance assistance, patient record management, IT infrastructure setup and optimisation, and scalable IT solutions.
How does MSA ensure the security of patient data?
We use advanced cybersecurity measures like encryption, network monitoring, and secure data storage to protect sensitive patient data. We also provide regular security audits to ensure ongoing data safety.
How does MSA help healthcare providers with regulatory compliance?
MSA assists healthcare providers with complex regulations such as the Australian Privacy Principles (APPs) and various state health records laws. Our IT solutions are designed to ensure compliance, keeping your infrastructure updated with the latest requirements.
Can MSA help in managing patient records?
Absolutely, MSA offers Electronic Health Records (EHR) and Electronic Medical Records (EMR) management solutions that streamline the access, organisation, and maintenance of patient data.
How does MSA ensure system performance and reliability in the healthcare sector?
MSA optimises your IT infrastructure for peak performance, ensuring system stability and minimal downtime. We offer round-the-clock support to keep your operations running smoothly.
Can MSA customise IT infrastructure for specific healthcare needs?
Yes, MSA provides tailored IT infrastructure solutions. Whether you’re implementing telehealth services, remote patient monitoring, or managing diagnostic imaging data, we can build a robust IT foundation that supports your unique needs.
How does MSA handle scalability as a healthcare provider grows?
Our IT solutions are flexible and designed to scale with your healthcare organisation. As you grow and your needs evolve, our services can adapt to meet increased demands for computing resources, storage capacity, and network bandwidth.
How does MSA support telehealth services?
MSA supports telehealth services by providing robust IT solutions that ensure secure, high-quality video conferencing, reliable electronic patient record access, and efficient scheduling and billing systems.
What are MSA’s support hours?
MSA offers 24/7 support, ensuring you always have assistance when you need it. Our dedicated team is always ready to help resolve any IT issues quickly to minimise downtime.
Why should I choose MSA for my healthcare IT needs?
MSA brings years of experience in serving the Australian healthcare sector. We understand the unique IT challenges faced by healthcare providers and offer targeted, scalable solutions designed to ensure efficient, secure, and compliant operations. With MSA, you can focus on providing excellent patient care, while we take care of your IT needs.
