13, 1300, 1800 & Phone Words

13, 1300, 1800 & Phone Words

In this age of innovation and competition, starting a new business is not as difficult as getting noticed is. One simple solution that will make you stand out in the market is getting a unique number for your business – we call these numbers phone words.

If you are already acquainted with the outstanding benefits of a phone word, then get the ideal word for your business today and move ahead of all your competitors, but if it is a new concept to you, then let us break it down for you.

What is a Phone Word?

Every business in Australia has a local contact number that is utilised for inbound and outbound phone communication, yet this poses a difficult task for customers to always try and remember this random 10-digit telephone number.

To make things simpler and attractive for your customers, random numbers can be substituted by letters to form a catchy word related to your business. This alphanumeric word is termed as a phone word. For e.g., a business may have a number in the following format 1800 746 637 but as a customer, it will be difficult to memorise the number after reading it only once, at a glance. In that instance, instead of numbers if you use a phone word like 1800 PHONES, it will not only pique the interest of the customer but also, they will remember it easily.

Advantages of Phone Words

Increases customer response rates by 30%-60%.

Easy to memorise.

Customers familiarise with your brand.

Businesses get noticed more compared to their competitors.

Improves strategic business marketing outcomes.

In a recent study in Australia, it has been found that phone words generate twice as many calls when compared to standard random 10-digit numbers.

What are the different types of Phone Words used in Australia?

With Phone Words, the suitable business-related word will be prefixed by 13 numbers, 1300 numbers and 1800 numbers. Costs associated for each number type can vary, here is a break down below:

13 Numbers

13 numbers are comprised of 6 digits, for example 13 GOLF (134 653). Calling costs to 13 numbers are determined by the callers’ service providers. To purchase the 13 number, there is an upfront cost, a monthly access charge, and inbound calls are charged per minute. Customers dialing the 13 number are also charged, these charges are determined by their service provider.

1300 Numbers

1300 numbers are comprised of 10 digits, for example 1300 PHONES (1300 746 637). Calling costs to 1300 numbers are determined by the callers’ service providers. To purchase the 1300 number, there is an upfront cost, a monthly access charge, and inbound calls are charged per minute. Customers dialing the 1300 number are also charged, these charges are determined by their service provider.

Yealink Phone

1800 Numbers

1800 numbers are comprised of 10 digits, for example 1800 PHONES (1800 746 637). Callers from all over Australia can call the 1800 phone word from their landline at no cost at all. All the charges will be passed across to the account holder. However, mobile phone users may be charged by their service provider.

While phone words may not be important to some businesses, we can provide a generic 13, 1300 or 1800 number without the phone word attached.

 

For example, 134 567, or 1300 123 456 or 1800 123 456. We can also find premium numbers with consecutive digits, like 133-444 or 1300 22 33 44 or 1800 000 000.

 

These are also easy to remember but depending on the repetition, these numbers can become quite costly to purchase.

 

Note: Numbers that have already been allocated to another carrier may be acquired on your behalf, the price of these numbers is determined by the current owner.

Why choose Managed Services Australia for 13, 1300, 1800 numbers and Phone Words?

Instead of just setting up a phone word for our clients, we conduct research and only suggest the most ideal number based on their business.

We do not lease out numbers, we get the ROU (Rights of Use) transferred to the clients so that the number becomes a business asset and competitors will not be able to get hold of it.

Apart from phone words, we provide many other telecommunications and IT services, we become your internal technology team and a one stop shop for all your business technology requirements.

Pricing for 13, 1300 & 1800 numbers

All Pricing Excludes GST.

13 Number
Connection Fee: $250
Monthly Service Fee: $100
Inbound Calls Are Charged at $0.15 per minute.
$ 800
1300 Number
Connection Fee: $250
Monthly Service Fee: $100
Inbound Calls Are Charged at $0.15 per minute.
$ 500
1800 Number
Connection Fee: $250
Monthly Service Fee: $100
Inbound Calls Are Charged at $0.15 per minute.
$ 500

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