Customers that made the right choice.
Chris and the team from Managed Services upgraded our phone systems to a 3CX VoIP solution. The entire process was seamless from hardware design and implementation to number porting and everything in between. Great setup and exceptional ongoing support, I highly recommend them and look forward to working with Managed Services in the future. Thanks guys!
Entire has been using the services of Managed Services Australia. They have installed and maintained our remote WWAN 4GX Router solution. Installation and support that has been provided has been done in a highly Professional manner. All configuration had been rigorously tested offsite to ensure seamless installation. We have confidence in the Service that Managed Services Australia, has provided and will continue to use them as required in the future.
Managed Services Australia recovered our business from complete disaster after a ransomware attack which infected all our systems via a fake Australia Post email and encrypted all our data. MSA were able to recover all our data, migrate our emails to office 365, implement their total care managed services and security solutions to protect us from future attacks. MSA have supported our business for the last 9 months and we couldn’t be happier with their service.
Since implementing the Mailguard Managed Spam, Hosted Email Security Solution at our firm we have seen a significant reduction in spam emails. Feedback from informative monthly reports has shown Mailguard has been effective in defending against multiple email based threats and has protected our staff from potential security incidents. We are pleased both with the solution and the responsiveness of the team at Managed Services Australia when analysing and releasing email on occasions where an email is quarantined due to any false positive detection. Thank you to Chris and the team for their support and expertise.
Our 3CX system was initially set up in-house by a former employee, who had not left us any of the login details or passwords. Our phone system was one month from expiring when we received a notification from 3CX, a quick Google search brought up Chris and the crew at Managed Services. Their team bent over backward to immediately accommodate us, rectifying our issues straight away, and putting protocols in place to prevent any future issues. Their service was prompt, professional and personalised. I couldn’t be more happy with Managed Services!
Managed Services Australia has managed to obtain the necessary understanding of our business procedures and has been providing customised IT services based on such understanding to minimise waste of resources. We have found with MSA, established procedure seldom requires reengineering in order to facilitate any new technology, which has so far minimised the impact, if any, on our daily business operations while keeping us benefiting from the ever evolving technologies. In our experience, Managed Services Australia has also made their service highly available especially when we come across with unexpected technical difficulties. We are satisfied with the turn-around cycle between any issues lodged and being resolved. We appreciate Managed Services Australia has always, with our experience, come up with a satisfactory result.
Chris and the team at Managed Services have allowed my virtual reception service grow. Their onboarding, transferring and set up of my new voip system was quicker than my previous supplier, and they were able to tailor a solution to give my clients exactly what was on their “nice to have” list. Their quick turn around times and constant follow ups meant my transition to their support and system was simpler and I am confident in their team and solution. Due to their service, I can now take on new virtual reception clients quicker and easier, and provide less down time and effort on my end.
From choosing my clients to distributors, I needed to work out what sort of clients I was hoping to attract. I then needed to design a webpage that would briefly outline what we do and specialise in. We contacted a few designers in regard to our brief and came across Managed Services Australia, with his expertise within the industry he advised me on what was the best layout and guided me step by step through the whole process. MSA took care of our email and security and delivered a classy website for our business. Service was outstanding, through constant communication and taking care of the entire process. Couldn’t have made the process any easier for us. Thanks very much.
We operate a multinational organisation with offices across Melbourne, Sydney and Hong Kong. We rely heavily on our technology infrastructure to operate our business successfully. Managed Services Australia has supported our business since our inception in 2004, laying the foundation for success through a number of key hardware and software solutions. If you need a reliable technology partner. Look no further, we recommend MSA to any medium sized business.
Managed Services Australia is a thoroughly professional and expert firm in their field of IT services. They provided the necessary assurance to our business of knowing that we are in ‘safe hands’ with all our IT and Web-based needs, as well as providing excellent professional services and advice on the latest developments in technology to meet the growth of our business. Most importantly, they are always extremely timely in their response to any of our calls for assistance. This is a ‘comfort’ zone on which all business relies. I thoroughly recommend MSA to any reader – you could not be in better and safer professional expert hands.
Our previous service provider wasn’t able to deliver on their promises which cost our business a lot of time and money. Managed Services Australia were referred to us by a colleague and immediately provided a solution to each of the issues we were experiencing. MSA designed our new website, migrated our email and implemented Mailguard to protect us from spam and viruses. Providing technical support to our staff and monitoring our systems MSA took ownership of our problems and offered successful solutions.
Thanks again for your recent work, after twelve years of business, ideas, opening websites, switching services providers, registrations, maintenance and navigating the world if I.T, I can finally say that I have all my services under one roof and under control. The time sometimes spent finding a password, remembering the login process or fixing a bug resulting in money lost will now be a thing of the past.
Thanks, Chris and the team at MSA. Chris recently did an email migration for our small business. Migrating 5 email accounts and creating a OneDrive share point for all our cloud-based documents to be held securely. Highly recommend their service no matter how big or small your business or IT needs.
Solutions for every business need.
Leverage low-cost, efficient 3CX SMS Services for seamless communication. Enjoy real-time messaging, easy integration, and enhanced customer engagement with a user-friendly platform, all at an economical price point. Perfect for businesses aiming to optimise communication while controlling costs.
Protect your valuable data with our reliable backup and disaster recovery solutions, designed to quickly and easily restore your operations in case of an emergency. With our services, you can have peace of mind knowing that your data is safe and that any potential loss of data and downtime will be minimised.
Maintain seamless connectivity with our high-speed, reliable business-grade internet services, which include Fibre and NBN options with speeds ranging from 50/20 to 10Gbps, ensuring you have a fast and stable connection to support your daily business operations.
Experience crystal-clear communication and advanced features with our business-grade VoIP service, which keeps you connected with your customers and employees. Whether you require a simple or more advanced solution, we have the perfect service to meet your needs.
Designed to help you meet your business needs and adapt to changing conditions, our cloud services offer scalability, flexibility, and cost savings. With our services, you have the ability to scale and reduce costs while increasing productivity, allowing you to focus on what matters most – growing your business.
We provide a comprehensive range of cybersecurity solutions specially designed to safeguard your company’s sensitive information. Our services include threat detection, penetration testing, and compliance management, all aimed at ensuring that your company’s data is constantly protected and secure.
Our domain and website hosting services provide fast, secure, and reliable hosting, with regular updates and maintenance to ensure your website is always in top condition. We also offer domain registration services to help you establish your online presence.
Effortlessly upgrade to innovative systems with our e-waste collection services, designed to ensure minimal disruption and maximum environmental responsibility. Our proficient team provides assistance and guidance throughout the process, ensuring your transition to a greener operation is smooth and hassle-free.
Make a smooth transition to new systems with our email and data migration services, which ensure minimal downtime and data integrity. Our expert team provides guidance and support throughout the migration process, ensuring that everything runs seamlessly.
Navigate the complex landscape of technology with our comprehensive IT Consulting Services. We understand that every business has unique needs and technology can be a challenging aspect to manage effectively. Our aim is to provide customised, strategic guidance tailored specifically for your organisation.
Save time and money by leveraging our IT procurement services, we provide expert advice and guidance to help you make the right choice in acquiring the hardware and software you need at the best price, streamlining your procurement process and empowering you to make informed decisions.
With our dedicated IT support team available around the clock, technical issues will no longer be a hindrance to your productivity. We ensure minimal downtime and maximum efficiency by providing expert support and prompt, efficient solutions to any technical problems that may arise.
Boost your business productivity and take your customer relations to the next level with our Managed Contact Centre Solution. We specialise in building contact centres from the ground up, offering a solution that comes with a variety of features designed to deliver an exceptional customer experience while driving your business to peak performance.
Let our team of experts take care of all your IT needs, ranging from hardware and software management to maintenance and support, allowing you to concentrate on running your business. With our unwavering commitment, we guarantee that your technology is always performing at its peak.
Leverage the power of our Microsoft 365 solutions, which include Office 365 and Azure, to access a suite of cutting-edge productivity tools and cloud services that support your business needs unlocking new levels of efficiency, collaboration, and innovation, taking your business to new heights.
Our state-of-the-art monitoring systems keep a vigilant eye on your network and devices, detecting and resolving potential issues before they can cause problems. By taking a proactive approach, we guarantee that your technology is always performing efficiently and securely.
Our virtual CIOs specialise in providing strategic guidance on technology solutions, enabling you to align your IT goals with your overall business objectives. By doing so, we help you drive growth and success while positioning your business for future prosperity and long-term expansion.
Is your business cyber ready.
In today’s digital age, protecting your business from cyber threats is more important than ever.
With the rapid advancements in technology, cyber criminals are becoming increasingly sophisticated in their methods, making it vital for businesses to stay one step ahead. That’s why we’re proud to have partnered with the Australian Signals Directorate, Cyber Security Centre – the leading authority on cybersecurity in Australia.
Don’t leave your business exposed to cyber threats – take control and become cyber ready today.
Contact us to learn more about our cybersecurity solutions and how we can help you keep your business secure.
Empowering you to make sound business decisions.
As technology continues to evolve, new risks emerge daily, making it overwhelming for businesses to keep up.
However, we provide assistance to business owners and IT managers in developing a sound technology strategy that prepares them to tackle tomorrow’s challenges.
Our Total Care framework has been instrumental in helping hundreds of businesses gain control of their systems, eliminate downtime, improve their budgets, and foster growth.
Our Services Include:
- Comprehensive technology audits
- Quaterly business reviews
- System and device monitoring reports
No matter who you are, we’ve got what you need.
Our partner panel comprises exclusively of top-tier technology providers from around the world.
We understand that the technology solutions we provide to our clients are only as good as the suppliers and partners we work with, that’s why we have carefully selected the world’s best suppliers in the industry to ensure that our clients have access to the most advanced and reliable technology solutions available.
