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Since Managed Services Australia was established in 2016, we have been committed to helping our clients grow their businesses with IT solutions.  During this time we have amassed a loyal and diverse client-base, providing you with fully managed solutions as well as expanding our expertise into building and managing VoIP call centers both in Australia and across the world. In moving from strength to strength whilst...

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When you use Microsoft 365 you get to leverage some of the best productivity tools available to help with your core day to day business activities.  Whether it is managing emails with Outlook, document production with Word and Excel or having somewhere to save and share your documents with OneDrive or SharePoint, Microsoft has you covered.   With many of the above services hosted in the Cloud...

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Are you protecting the company's digital assets & sensitive information from cybercriminals?Keeping your company’s digital assets and IP safe from cyber attacks is essential in an age where online criminals are getting more resourceful.Employees or users can put your entire business at risk by innocently clicking "compromised" links if the network is not secure.Every minute of the day, cybercriminals access sensitive information from exposed businesses...

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Are you looking to hand off the mental load, time, expensive labour and complexity that comes with running your company’s IT department? Managed Services Australia have an end-to-end solution to manage your IT remotely so you can invest the team’s time and energy back into business growth and customer experience.Eliminate recurring questions such as: Is our tech outdated? Is our company IP and assets protected against cybercriminals and...

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Managed IT services can be described as outsourcing all your Information technology operations to third-party experts rather than managing all of it on your own in-house at your facility. Outsourcing IT services can be very transforming for small and mid-sized healthcare facilities as it eliminates the need of hiring IT employees and ensuring Data privacy without having an expertise in the IT domain. MSPs like...

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What is Business Intelligence? Business Intelligence refers to the practice, technology, or strategy that organizations can use to Collect, Analyze, Integrate and Represent the key Business Information. It helps an organization to use their data to drive changes, identify flaws and adapt market changes to effectively address their Customers’ Expectations. Business Intelligence is a powerful tool that can use raw data to fetch out the great...

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LockBit 2.0: A New Ransomware Attack on the Rise in Australia

  Ransomware is a form of malware that encrypts a victim’s files. The attacker will then demand a ransom from the victim to give back access to the data by providing a decryption key. The payment maybe accepted in the form of Bitcoin or other methods like gift cards, Western Union etc., however, Bitcoin is usually the most popular method due to the anonymity the cryptocurrency blockchain...

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Comprehensive network visibility is essential for most businesses. Yet despite this, many companies remain in the dark when it comes to knowing the health of their network and the devices it both serves and is comprised of. At Managed Services Australia we use enterprise grade remote monitoring tools to help regular business shine a light on their network infrastructure, keeping an eye of the health of...

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US Based, Kaseya which provides IT management and monitoring software for Managed Services Providers across the globe has been hacked and thousands of computers with their monitoring software infected with ransomware. Companies across Australia and New Zealand have been forced to shut down their servers and workstations until a solution has been found. Hackers have demanded millions of dollars in ransom to be paid to remove...

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Passwords have been used to secure accounts for computer systems and services for a very long time, but how secure is your password, really?  Despite major advancements and vast improvements to technology over multiple decades, even a carefully chosen and robust password is only as secure as the security hygiene practices and systems that compliment it. Unfortunately, advancements in technology also bring with it numerous tools...

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