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Total Care is our signature managed solution for your business it includes:   Unlimited business hours on-site support Unlimited business hours remote support Proactive Maintenance of all equipment On-site Quarterly Business Reviews Staff and device on-boarding/off-boarding Remote server performance monitoring System and environmental optimisation Vendor and 3rd party liaison (Telstra, Microsoft etc.) Backup system management World class antivirus, desktop firewall, intrusion prevention, web content filtering Third...

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Dear Valued Customer,   We would like to wish you all a very Merry Christmas and Happy New Year from everyone here at Managed Services Australia. We are extremely privileged and grateful to have such awesome customers.   It has been an absolute pleasure working with each of you in 2018 and we look forward to supporting you in 2019. Our office will be closed from Monday 24th December 2018...

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Ongoing Projects

We identified several risks during a thorough vCIO audit and strategy session. Part of the client’s annual technology roadmap was to upgrade end of life equipment which was causing productivity issues and impacting the business. Firstly, we upgraded their internet service from ADSL2+ to a 40Mbps/40Mbps business ethernet internet service. We then upgraded their old HP ML350 G6 server and HP UPS which had served...

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Best Services Received

Matthew runs a successful concreting business and like thousands of Australian Business owners he relies heavily on technology. After completing a full business technology audit, we implemented a number of key systems to assist Otex Concrete and Construction to operate more efficiently and minimise downtime, migrating their accounting and finance platform to Xero which has drastically reduced his administration time for invoicing, tracking expenses and...

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We Support You

If you are still following the traditional ad-hoc support model your business is not operating efficiently. The concept of managed services provides an all-inclusive offering which helps you manage your IT costs and ensures that your technology partner is managing your business at the highest level. Our ‘Total Care’ product offers unlimited support and monitoring ensuring you have uninterrupted business productivity and it is in...

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Proof for the Quality of Our Services

  Thank you for purchasing with us, Dan!  Glad we could be of service. We are always keen to look after our customers and focus on helping them to achieve their business success and best interests. Next time you need anything, please don't hesitate and give us a call!...

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Fibre Also known as Fixed Line, a Fibre connection uses fibre optic cable technology. Fibre optic cable is made of glass and uses light to transmit data with speeds much faster than over the traditional copper network. Some of the additional advantages of a Fibre connection include: Ability to transmit data over long distances with significantly less loss of quality than copper wire.  Resistant to noise...

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More and more users of the National Broadband Network (NBN) are unhappy with their service and are protesting in record numbers. Complaints have increased a whopping 160 per cent, with more than 27,000 reports lodged with the Telecommunications Industry Ombudsman (TIO) in the last financial year, which is up from 10,487 in the previous financial year. According to the annual TIO report, nearly 10,000 homes...

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We've helped hundreds of clients with forensic data recovery issues related to environmental conditions, fire, water damage, hardware/mechanical failures of magnetic and solid-state storage media, mobile phones, server and desktop hard drives and USB devices. There is always a way to recover data. Glad we could be of service Jeffrey Khoury, Wealth Advisor at ANZ. Thanks for considering Managed Services Australia. Let’s hear what he...

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Careers for Interns

This post is dedicated to our interns, Krishna, Shilpak, Amit, Ramya, Shane, Anthony, Jatinder, Harry, Desmond and Eric. We received a letter yesterday from Performance Education Group checking on how we are going with our interns. Our immediate response was “Rest easy guys! Your candidates are in great hands”. In fact, we are having an awesome time working with our junior recruits who have brought diversity...

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