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US Based, Kaseya which provides IT management and monitoring software for Managed Services Providers across the globe has been hacked and thousands of computers with their monitoring software infected with ransomware. Companies across Australia and New Zealand have been forced to shut down their servers and workstations until a solution has been found. Hackers have demanded millions of dollars in ransom to be paid to remove...

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Passwords have been used to secure accounts for computer systems and services for a very long time, but how secure is your password, really?  Despite major advancements and vast improvements to technology over multiple decades, even a carefully chosen and robust password is only as secure as the security hygiene practices and systems that compliment it. Unfortunately, advancements in technology also bring with it numerous tools...

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The recent storms in Victoria wreaked havoc for some and unfortunately there are still many impacted areas dealing with the fallout.  Fortunately for some of our clients who were affected, the MSA team were able to help them adapt to the circumstances and make a speedy recovery. Here is what Glen had to say about how MSA handled the recent storms: The MSA Team have been fantastic...

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At Managed Services Australia we aim to exceed expectations in any given task whilst giving care and consideration to the wider operations of the business at hand. We were pleased to receive some recent positive feedback from a client relating to a project we undertook on their behalf. Here is what Craig had to say: "Armstrongs Driver Education PL has been dealing with Managed Services for...

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The recent reinstatement of covid restrictions is a timely reminder that the ability for your business to rapidly shift to unpredictable working patterns is critical, particularly with respect to communication and telephone systems. 3CX can allow your telephone system to continue operating through such changes irrespective of how widely dispersed your workforce or clients may be in a work from home setting. Features include using your...

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At Managed Services Australia we love what we do, and customer's satisfaction is the best reward we can ask for.   We would like to thank Paul for taking the time to leave us positive feedback and show his appreciation for our work by acknowledging the challenges we had to overcome to be able to supporting his home network.   Our aim is to provide our clients with the...

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  This is Sentinel One EDR Our autonomous AI endpoint security platform, installed directly on users’ workstations.   Endpoint Detection and Response (EDR) is one of the latest technologies in terms of cyber security that continually monitors and responds to mitigate cyber threats. It is integrated with our monitoring agent and it silently sits in the background ensuring security while being resource efficient. One of the many features...

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SpaceX, the American aerospace manufacturer and space transportation company, is behind the Starlink Project, a satellite internet network that provides internet access, directly from the sky. SpaceX was founded by business magnate Elon Musk in 2002 and, with ambitions as big as as the colonization of Mars, providing internet from the sky seems like an easy task, but it will change the way we connect, especially for...

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The federal government has provided advice on how to counter ransomware in Australia, encouraging the use of multifactor authentication and urging businesses to keep software up to date, archive data and back-up, build in security features to systems, and train employees on good cyber hygiene.   Ransomware attacks today present a major threat to Australian organisations, In 2020, cyber criminals conducted successful attacks on major Australian organisations...

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E-waste is a popular, informal name for electronic products nearing the end of their useful life. Computers, televisions, VCRs, stereos, copiers, and fax machines are common electronic products. Many of these products can be reused, refurbished, or recycled.   Millions of electronic devices like televisions, computers and mobile phones are discarded in Australia every year. In fact, e-waste is the fastest-growing component of the municipal solid waste...

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