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Quick and easy access to business-critical data is essential for any organisation, regardless of how and where it is operating. This is vital not only to support flexible work practices and ease of collaboration, but to also provide resilience and availability in the face of unexpected circumstances. The recent widespread power outages throughout the east of Victoria are a timely example of Mother Nature’s indifference...

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The ongoing global silicon chip shortage has had a huge impact on the supply, price and availability of affordable computing solutions in every industry.Covid-19 has had the unfortunate two-pronged effect of: severely limiting production capacity for many manufacturers of computer chips; andcreating a surge in demand for mobile computing solutions by forcing much of the world to operate in work/school from home scenarios. These two factors created...

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At Managed Services Australia we aim to exceed expectations in any given task whilst giving care and consideration to the wider operations of the business at hand. We were pleased to receive some recent positive feedback from a client relating to a project we undertook on their behalf. Here is what Craig had to say: "Armstrongs Driver Education PL has been dealing with Managed Services for...

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The recent reinstatement of covid restrictions is a timely reminder that the ability for your business to rapidly shift to unpredictable working patterns is critical, particularly with respect to communication and telephone systems. 3CX can allow your telephone system to continue operating through such changes irrespective of how widely dispersed your workforce or clients may be in a work from home setting. Features include using your...

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The Easter weekend has officially started, and for most of us that means that we are getting ready for a few days of hearty lunches with family and friends.   Even if you don't celebrate Easter, you are probably familiar with its modern-day traditions such as colourful eggs, chocolate bunnies and the kids’ favourite, the egg hunt.   As many other celebrations, Easter dates back thousands of years. Although...

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At Managed Services Australia we love what we do, and customer's satisfaction is the best reward we can ask for.   We would like to thank Paul for taking the time to leave us positive feedback and show his appreciation for our work by acknowledging the challenges we had to overcome to be able to supporting his home network.   Our aim is to provide our clients with the...

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  This is Sentinel One EDR Our autonomous AI endpoint security platform, installed directly on users’ workstations.   Endpoint Detection and Response (EDR) is one of the latest technologies in terms of cyber security that continually monitors and responds to mitigate cyber threats. It is integrated with our monitoring agent and it silently sits in the background ensuring security while being resource efficient. One of the many features...

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Chisolm Prison   We recently designed and installed a wireless networking solution at Chisolm Prison in Lara, Victoria. This is the second prison project that we have completed for our client, as we built a similar solution at Ravenhall Prison back in 2018. In conjunction with John Holland, a collective of firms have been contracted to complete the build, however they have been faced with some technology challenges.   Construction...

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  Website Live Chat, Facebook Messenger & SMS Messaging Integration.   After a recent update of 3CX, we are now able to offer SMS Messaging, Website Live Chat, and Facebook messenger integration. This feature provides the ability to the sales team to contact customers directly simply by texting from the 3CX web client and mobile app. Customers can contact sales agents directly to get more information about products...

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